Insurance

Insurance

Bodies in Balance will make its best effort to verify a patient’s insurance but it is ultimately the patient’s responsibility to know their benefits before being treated. We recommend calling your insurance company or examining your benefits online prior to your evaluation. You may contact our insurance specialist, Amy Ball at 910-398-6301 for insurance verification or billing questions.

Medicare
  • Patients filing with Medicare must have a written prescription from medical physician (MD or DO)
  • Patients filing with Medicare are not eligible to outpatient physical therapy service if they are also receiving any form of Home Health services (nursing, Speech, Occupational therapy) even if service are only being rendered once a week.
BCBS
  • We are typically in network for BCBS, except we are NOT in network with BCBS under New Hanover Regional Medical Center’s plan, Empire, and Blue Value. Please check online to see if Bodies in Balance PT falls within your BCBS plan.
Tricare Prime
  • These patients require preauthorization that must be completed by the referring physician prior to the initial PT evaluation. Other tricare plans often require the patient’s primary physician to obtain authorization.
Graduate Services

We also offer Graduate/ Self Pay services for those do not have medical insurance or who want to receive continue services at Bodies in Balance beyond that which is typically covered by private insurance. Please call Bodies in Balance PT (phone # (910) 398-6301) for Graduate service rates.